Terms of Service

Terms of Service

Welcome to TrainerTier! By accessing or using our website at https://trainertier.com, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Overview

TrainerTier is an online retailer specializing in Japanese Pokémon trading cards, including booster boxes, booster packs, and preorder releases. All products are sold and shipped directly from Japan or through our U.S.-based distribution partners.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or guardian to use our site. By using this site, you represent that you meet this requirement.

3. Product Availability

Product listings are subject to availability. Preorders are filled in the order received. TrainerTier reserves the right to cancel or limit quantities at our sole discretion, especially in the case of suspected fraud or high demand.

4. Pricing and Payment

All prices are listed in USD. We accept major credit/debit cards and other secure payment methods. Prices may change without notice. You agree to pay all charges incurred by your account, including applicable taxes and shipping fees.

5. Shipping and Delivery

We ship worldwide unless otherwise noted. Shipping times may vary depending on your location and customs processes. While we aim to deliver orders quickly, TrainerTier is not responsible for delays beyond our control (e.g. customs, weather, carrier issues).

6. Returns and Refunds

Due to the collectible nature of our products, all sales are final. We do not accept returns unless the product is damaged or incorrect. If there’s an issue with your order, please contact us within 7 days of delivery at [support@trainertier.com].

7. Intellectual Property

All content on this site—including logos, images, product descriptions, and branding—is the property of TrainerTier or its partners and protected by intellectual property laws. You may not use, copy, or distribute any content without our permission.

8. User Conduct

You agree not to misuse our website or services. This includes attempting to interfere with security features, using bots to place bulk orders, or engaging in any activity that harms our business or customers.

9. Limitation of Liability

TrainerTier is not liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Our total liability is limited to the amount you paid for the product.

10. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Modifications

TrainerTier reserves the right to update or modify these Terms at any time without prior notice. Continued use of the site constitutes your acceptance of any changes.

12. Contact Us

For questions regarding these Terms, please contact us at: